|
Number of flashes
|
Cause
|
Action
|
Support Code
|
|---|
| 2 flashes |
Machine is out of paper or paper does not feed.
|
Reload the paper and press machine's Black or Color button.
When you load the paper, insert the paper stack until the leading edge touches the far end of the front tray.
| 1003 |
| Paper size in print settings and size of loaded paper do not match. |
Check the print settings and the loaded paper, load paper of the correct size, and then press the machine's Black or Color button.
To cancel printing, press the machine's Stop button.
|
2100
2101
|
|
3 flashes
| Paper output tray is closed. | Open the paper output tray and resume printing. | 1250 |
|
Paper is jammed in the paper output slot.
|
Remove the jammed paper.
 Paper Is Jammed in the Paper Output Slot
|
1300
|
|
Paper is jammed inside the machine at the transport unit.
|
Remove the jammed paper from the transport unit.
Paper Is Jammed inside the Machine at the Transport Unit
|
1303
|
|
Paper is jammed when performing automatic duplex printing.
|
Remove the jammed paper.
Paper Is Jammed When Performing Automatic Duplex Printing
|
1304
|
|
4 flashes
|
The FINE cartridge is not installed properly.
|
Open the paper output cover. When the head cover opens, push up the ink cartridge lock lever to confirm that the FINE cartridges are installed properly. After that, close the paper output cover.
If the error is not resolved, remove the FINE cartridges, then install them again.
Replacing a FINE Cartridge
|
1687
|
|
5 flashes
|
The FINE cartridge is not installed.
|
Install the FINE cartridge.
Replacing a FINE Cartridge
If the error is not resolved, the FINE cartridge may be damaged. service is required.
|
1401
|
|
The FINE cartridge cannot be recognized.
|
Replace the FINE cartridge.
Replacing a FINE Cartridge
If the error is not resolved, the FINE cartridge may be damaged. service is required.
|
1403
|
|
Appropriate ink cartridge is not installed.
|
Printing cannot be executed because the ink cartridge is not compatible with this machine.
Install the appropriate ink cartridge.
If you want to cancel printing, press the machine's Stop button.
Replacing a FINE Cartridge
|
1485
|
|
6 flashes
|
The FINE cartridge is not installed in the correct position.
|
Make sure that each FINE cartridge is installed in the correct position.
Replacing a FINE Cartridge
|
1486
1487
|
|
8 flashes
|
The ink absorber is almost full.
|
Press the machine's Black or Color button to continue printing.
Service will soon be required.
|
1702
1703
1704
1705
1712
1713
1714
1715
|
|
9 flashes
|
The protective material for the FINE cartridge holder or the tape may remain attached to the holder.
|
Open the paper output cover, then confirm that the protective material or the tape does not remain attached to the FINE cartridge holder.
If you find the protective material or the tape remains attached, remove it, then close the paper output cover.
If the problem is not resolved, service is required.
|
1890
|
|
13 flashes
|
The ink may have run out.
|
The function for detecting the remaining ink level will be disabled since the ink level cannot be correctly detected.
If you want to continue printing without this function, press the machine's Stop button for at least 5 seconds.
Canon recommends to use new genuine Canon cartridges in order to obtain optimum qualities.
Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition.
Replacing a FINE Cartridge
|
1686
|
|
14 flashes
|
The ink cartridge cannot be recognized.
|
Printing cannot be executed because the ink cartridge may not be installed properly or may not be compatible with this machine.
Install the appropriate ink cartridge.
If you want to cancel printing, press the machine's Stop button.
Replacing a FINE Cartridge
|
1684
|
|
15 flashes
|
The FINE cartridge cannot be recognized.
|
Replace the FINE cartridge.
Replacing a FINE Cartridge
If the error is not resolved, the FINE cartridge may be damaged. Service is required.
|
1682
|
|
16 flashes
|
The ink has run out.
|
Replace the ink cartridge and close the paper output cover.
Replacing a FINE Cartridge
If printing is in progress and you want to continue printing, press the machine's Stop button for at least 5 seconds with the ink cartridge installed. Then printing can continue under the ink out condition.
The function for detecting the remaining ink level will be disabled.
Replace the empty ink cartridge immediately after the printing. The resulting print quality is not satisfactory, if printing is continued under the ink out condition.
|
1688
|
Important
When you clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, be careful not to touch the clear film.