For the best print results, choose paper designed for your print. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible.
When you print photos saved on a PictBridge (Wi-Fi®) compliant device, you must specify the page size and media type.
Media types.
Genuine Canon paper is not available in some countries or regions. Note that in the United States, Canon paper is not sold by model number. Instead, purchase the paper by name.
Page sizes.
Page sizes and media types the printer supports differ based on the OS intalled in your system.
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Standard sizes:
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Letter
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Legal
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A5
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A4
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B5
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KG/4"x6"(10x15)
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5"x7"(13x18cm)
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7"x10"(18x25cm)
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8"x10"(20x25cm)
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L(89x127mm)
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2L(127x178mm)
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Square 3.5"
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Square 5"
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Hagaki
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Hagaki 2
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Envelope Com 10
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Envelope DL
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Nagagata 3
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Nagagata 4
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Yougata 4
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Yougata 6
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Card 2.17"x3.58"
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Special sizes
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Special page sizes must be within the following limits:
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Minimum size: 2.17 x 3.50 in. (55.0 x 89.0 mm)
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Maximum size: 8.50 x 26.61 in. (215.9 x 676.0 mm)
Paper weight.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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