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PIXMA G620 Easy Wireless Connect Setup - Windows

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TitlePIXMA G620 Easy Wireless Connect Setup - Windows
URL NameART179822
Description

Use Easy wireless connect to establish the printer's wireless connection to your network.

Solution

Wireless Setup - Windows** Computers

**Instructions in this article are for setup on a Windows computer.  If setting up on a Mac, click here for instructions

To be able to use your printer to print or scan wirelessly on a Windows computer, the printer must first be connected to the wireless network. Then, drivers and software need to be installed on the computer. The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting Easy wireless connect on the printer, and

  2. Downloading and running the setup file to install the drivers and software.

Start Easy wireless connect on the printer

Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer. 
See the procedure below to start Easy wireless connect.

  1. Press and hold the wireless connect button (A) for 3 seconds.  Release the button.

    Hold the wireless connect button (A) for about three seconds

    The printer is now ready for setup when the following message appears.

    Figure: LCD
     

Download and run the setup file.*

Get the Setup File

  1. Run the setup file and click Start Setup.

    Click Start Setup (outlined in red) to proceed

  1. Read the network security notice and click Next.

    Click Next (outlined in red) to proceed

    The installer will acquire information on the latest driver and software for the printer. This may take several minutes.

    Acquiring information on the latest driver and software

  2. Read the license agreement. Select Yes to proceed.  If you click No, the installation will not proceed.

    Click Yes (outlined in red) to proceed

  3. Select Agree or Do Not Agree to the information request.

    Click Agree or Do not agree (both outlined in red) to proceed

  4. This message appears if you selected Do not agree. Click OK to proceed.

    Click OK (outlined in red) to proceed

  5. Select Yes to confirm the connection method.

    Click Yes (outlined in red) to proceed

  6. Depending on your network setup, the following screens may appear.  Be sure to select an SSID (network) in the dropdown list running on the 2.4Ghz frequency. If not sure, check with your router's documentation.  After selecting the SSID, enter the password in the next screen

  7. When the connection is completed, click Next.

    Click Next (outlined in red) to proceed

     If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your PC is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Further troubleshooting information can be found here.

  8. The MP Drivers will be downloaded and installed. This may take several minutes.

    The MP Drivers will be downloaded and installed

  9. Click Next.

    Click Next (outlined in red) to proceed

  10. Click Continue online. The installer will close.

    Click Continue online (outlined in red) to close the installer

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

Link to Canon Community Forum








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