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PIXMA MG3620 Cableless Setup - macOS

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Information

 
TitlePIXMA MG3620 Cableless Setup - macOS
URL NameART181871
Description

Use the cableless setup method to establish the printer's wireless connection to your network.

Solution

Wireless Setup - macOS

To be able to use your printer wirelessly on a Mac®, the printer must first be connected to the wireless network. Then, software needs to be installed on the computer. The instructions / screenshots below show the setup program steps when using the cableless setup method to connect to the wireless network.

The setup process consists of 2 parts: 

  1. Starting the cableless setup process on the printer, and

  2. Downloading and running the setup file to install the software.

 

Start Cableless setup on the printer

Prior to starting setup on the computer, start the cableless setup method on the printer. Then complete the setup on the computer. 
See the procedure below to start the cableless setup method.

  1. Press and hold the Wi-Fi button (A) on the printer until the ON lamp (B) flashes.

    figure: Press and hold the Wi-Fi button and the ON lamp flashes; press the Color button, then press the Wi-Fi button

  2. Press the Color button (C) then the Wi-Fi button (A).

  3. Make sure that the Wi-Fi lamp (D) flashes quickly and the ON lamp is lit.

    figure: The Wi-Fi lamp flashes quickly and the ON lamp lights up  

Download and run the setup file.*

Get the Setup File

After downloading the setup file, double-click the Master Setup icon.

Setup icon


 If you see a message similar to the one below, select Open.

Click Open (outlined in red)

  1. Select Next on the first screen.

    Click Next (outlined in red)

    Enter your user name and password in the fields provided then select Install Helper.

    Select Install Helper (outlined in red)

  2. Select Start Setup.

    Click Start Setup (outlined in red)

  3. Select Next.

    Click Next (outlined in red) 

    The screen below will appear. Select Allow.

    Click Allow (outlined in red)

    The installer will acquire information on the latest software. This may take a few minutes.

  4. Read the license agreement. Select Yes to proceed.  If you select No, the installation will not proceed.

    Click Yes (outlined in red) to proceed

  5. Select Agree or Do Not Agree to the information request.

    Click Agree or Do not agree (both outlined in red) to proceed

  6. After processing for a few moments, the installer will ask you to confirm that you want to connect the printer to your wireless router. Select Connect.

    Click Connect (outlined in red)

  7. The computer will communicate with the printer. Please wait.

    Please wait

    Enter your user name and password when prompted, then select Allow.

    Enter your user name and password when prompted, then click Allow (outlined in red)

    After a few moments, the connection will be completed. Select Next.

    The printer is now connected to the network. Click Next (outlined in red)

    If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your Mac is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, if you are using a dual-band router, further troubleshooting information can be found here.

    The installer will download and install the drivers and IJ Scan Utility.

  8. When this screen appears, select Add Printer.

    Click Add Printer (outlined in red)

  9. Select your printer series with Canon IJ Network listed in the Kind column. Make sure the printer name is displayed next to Use: and click Add.

    Select the printer with Canon IJ Network listed in the Kind column. Click Add (outlined in red)

  10. Select Next.

    Click Next (outlined in red)

  11. Select Next.

    Click Next (outlined in red)

  12. Click Start to print a test page. Otherwise, click Next to proceed.

    Click Start to print a test page, or click Next (outlined in red) to proceed

  13. Select Next to proceed.

    Click Next (outlined in red)

  14. If you would like to install the user manual for your printer, make sure its box is checked, then select Next.

    Click Next (outlined in red) to proceed

    The manual will be downloaded and installed.

  15. Choose Skip or Next on the User Registration screen.

    Click Skip or Next (outlined in red)

  16. Click Exit.

    Click Exit (outlined in red)

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
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