Locate your browser below and follow the steps.
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Chrome™
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When you download a file, click the download list icon in the upper-right corner of your screen.
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Click on your file to begin installation. If you put your mouse arrow on the name of the file, you can click the folder icon to the right of the file to open the folder where the file has been saved.
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Edge
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Click the download list icon in the upper-right corner of your screen. If you don't see this icon, press CTRL+J to open the download list.
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Open the downloaded file by clicking on its name. You can click the folder icon to the right of the file to open the folder where the file has been saved.
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Firefox
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Select the down arrow in the top right of the browser.
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Windows Users - Select the small image of the folder next to your download. This will open the folder where the file has been saved.
If desired, you can click the name of the file in the list to begin installation.
Mac® Users - Select the small image of the magnifying glass next to your download. This will open the folder where the file has been saved.
If desired, you can double-click the name of the file in the list to begin installation.
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Safari®
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Select the down arrow in the top right of the browser.
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Double-click on your file to begin installation. If desired, select the small image of the magnifying glass next to your download. The folder that contains your download will open.
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For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account