Wireless Setup - macOS
To be able to use your printer wirelessly on a Mac®, the printer must first be connected to the wireless network. Then, software needs to be installed on the computer. The instructions / screenshots below show the setup program steps when using the Easy wireless connect method to connect to the wireless network.
The setup process consists of 2 parts:
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Starting Easy wireless connect on the printer, and
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Downloading and running the setup file to install the software.
Start Easy wireless connect on the printer
Prior to starting setup on the computer, start Easy wireless connect on the printer. Then complete the setup on the computer.
See the procedure below to start Easy wireless connect.
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From the HOME screen, tap and hold the wireless connect
symbol until the following appears on the screen.
Download and run the setup file.*
Get the Setup File
After downloading the setup file, double-click the Master Setup icon.
Enter your user name and password in the fields provided then select Install Helper.
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Select Start Setup on the first screen.
The installer will check for the latest information related to your printer.
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Read the license agreement. Select Yes to proceed. If you select No, the installation will not proceed.
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Select Agree or Do Not Agree to the information request.
This message appears if you selected Do not agree. Click OK to proceed.
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After processing for a few moments, the installer will display the following message. Select Next.
The installer will search for the printer.
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The installer will ask you to confirm that you want to connect the printer to your wireless router. Select Connect.
The installer will communicate with the printer.
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A message will appear that states to allow keychain access if prompted. Select OK.
The computer will communicate with the printer. Please wait.
Select Allow if you're asked to allow access to the keychain.
After a few moments, the connection will be completed.
If your printer is not detected, make sure that the computer has reconnected to the correct network. Also, you may need to temporarily disable any firewall software, or you may need to open blocked ports in the firewall. If your Mac is connected to a VPN (Virtual Private Network), temporarily disconnect from the VPN and try the setup again. Also, if you are using a dual-band router, further troubleshooting information can be found here.
The installer will download software, then process for a few moments.
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When this screen appears, select Add Printer.
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Select your printer series with Bonjour listed in the Kind column. Make sure the printer name is displayed next to Use: and click Add.
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Select Next.
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After processing for a few moments, the following screen will appear. Select Next.
If desired, select Test Print to print a test page.
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Select Go to Website. The installer will close.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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