Most Windows PCs run on Intel or AMD (x86 / x64) processors. There are also Windows PCs that run on ARM processors.
The Windows drivers available for your Canon product are designed to run on Intel and AMD processors. If you have a Windows PC with an ARM processor, you will not be able to install the drivers on our website.
To find out what processor you have in your computer, hold the Windows 
key and press the letter X. Select System from the menu that appears.
You will see your device specifications. This will show you the type of processor you have. The example below shows a PC that uses an x86 / x64 CPU:
The following models are compatible with Windows 10 and Windows 11 on ARM-based computers:
CanoScan
5600F
9000F
9000F Mark II
LiDE 110
LiDE 120
LiDE 210
LiDE 220
LiDE 300
LiDE 400
LiDE 700F
|
FAX
JX210P
|
MAXIFY
GX3020
GX4020
GX5020
GX602x
GX702x
iB4020
iB4120
MB2020
MB2120
MB2320
MB2720
MB5020
MB5120
MB5320
MB5420
|
PIXMA G
G1200
G1220
G1230
G2200
G2260
G2270
G320x
G326x
G3270
G4200
G4210
G4270
G5020
G6020
G7020
|
PIXMA iP / iX
iP100
iP110
iP270X
iP2820
iP4700
iP4820
iP4920
iP7220
iP8720
iX6520
iX6820
iX7000
|
PIXMA MG
MG2120
MG2220
MG2420
MG252X
MG292x
MG302x
MG312x
MG322x
MG352x
MG3620
MG4120
MG4220
MG5120
MG5220
MG5320
MG542x
MG552x
MG5620
MG572x
MG6220
MG6320
MG6420
MG6620
MG682x
MG7120
MG7520
MG7720
MG8120
MG8220
|
PIXMA MP
MP230
MP250
MP270
MP280
MP490
MP495
MP560
MP640
|
PIXMA MX
MX320
MX340
MX350
MX360
MX372
MX392
MX410
MX420
MX43x
MX45x
MX47x
MX49x
MX512
MX522
MX532
MX712
MX722
MX870
MX882
MX892
MX922
|
PIXMA / iPF PRO
PRO-1
PRO-10
PRO-100
PRO-200
PRO-300
Pro9000 Mark II
Pro9500 Mark II
|
PIXMA TR
TR15x
TR452x
TR472x
TR702x
TR7520
TR8520
TR862x
|
PIXMA TS
TS202
TS302
TS302a
TS702
TS702a
TS312x
TS332x
TS352x
TS5020
TS5120
TS5320
TS6020
TS6120
TS6220
TS6320
TS6420
TS8020
TS8120
TS822x
TS832x
TS9020
TS9120
TS952x
|
If you want to use your product via USB with a Windows 10 or 11 device running on an ARM-based processor, simply plug your device into an available USB port. A driver will be installed automatically.
If you want to use a printer across a network:
-
Open the Control Panel by holding the Windows key and pressing the letter R. In the Run window, type "control panel" (without quotation marks) and click OK.
-
Click Devices and Printers.
For Windows 11 PCs, after clicking Devices and Printers, click View more devices, then click More devices and printer settings.
-
Click Add a Printer.
-
In the new window that appears, click on your printer and then click Next.
-
A driver will be installed. When this process has finished, click Finish.
If you are using a network-connected printer, and the steps above don't work, try this:
-
Open the Control Panel by holding the Windows key and pressing the letter R. In the Run window, type "control panel" (without quotation marks) and click OK.
-
Click Devices and Printers.
For Windows 11 PCs, after clicking Devices and Printers, click View more devices, then click More devices and printer settings.
-
Click Add a Printer.
-
In the Add a device window, click The printer that I want isn't listed.
-
Select Add a printer using an IP address or hostname, then click Next.
-
Make sure IPP Device is selected in the drop-down menu, then enter the printer's IP address in the box below. You may need to print a network configuration page to obtain the printer's IP address.
Click Next.
-
Follow any remaining on-screen instructions.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
