Examine the nozzle check pattern, and clean the print head if necessary.

1. Check if there are missing lines in the pattern C or horizontal white streaks in the pattern D.

   

   A: No missing lines / No horizontal white streaks

   B: Lines are missing / Horizontal white streaks are present

   E: Number of sheets printed so far

2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.

For A (no missing lines or no horizontal white streaks) in both the pattern C and pattern D:

No cleaning is required. Select All A, then press the OK button.

Confirm the message, then press the OK button.

The Maintenance screen is now displayed again.

For B (lines are missing or horizontal white streaks are present) in the pattern C or pattern D, or in both patterns:

Cleaning is required. Select Also B, then press the OK button.

A cleaning confirmation screen is displayed.

Select Yes, then press the OK button.

The machine starts cleaning the print head.

 On the nozzle check printout, the record of total pages printed is indicated in increments of 50 pages.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

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