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Unsupported Media Types - MG3020 / MG3022

Article ID: ART166559 | Date published: 09/14/2016 | Date last updated: 05/22/2019
 

Description

This article lists the types of media that are not supported by the PIXMA MG3020 / MG3022.

 

Solution

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.

  • Folded, curled, or wrinkled paper
     
  • Damp paper
     
  • Paper that is too thin (weighing less than 17 lb (64 g /m2))
     
  • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m2), except for Canon genuine paper)
     
  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
     
  • Picture postcards
     
  • Postcards
     
  • Envelopes with a double flap
     
  • Envelopes with an embossed or treated surface
     
  • Envelopes whose gummed flaps are already moistened and adhesive
     
  • Any type of paper with holes
     
  • Paper that is not rectangular
     
  • Paper bound with staples or glue
     
  • Paper with an adhesive surface on the back such as label seal
     
  • Paper decorated with glitter, etc.

 

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