Article ID: ART171089 |
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Date published: 07/24/2018 |
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Date last updated: 02/05/2019 |
Description
The Secure Print Document Is Not Displayed on the Screen for File Selection (Secure Printing)
Solution
Solution |
The Secure Print Document Is Not Displayed on the Screen Due to Insufficient Memory.
![bullet](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0149852.png) If there are any jobs waiting to be printed, wait until they are completed.
![bullet](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0149852.png) Check the jobs stored in the machine's memory, and then send the secure print job again from the computer.
![bullet](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0149852.png) If there are any secure print jobs retained in the machine's memory, print some of them to increase the amount of available memory.
![bullet](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0149852.png) Split a high-volume document into two subsets and print one subset at a time.
![bullet](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0149852.png) Reduce the printing resolution and print the document again.
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Related Info |
Printing a Document Secured by a PIN (Secure Print)
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ID: 8203922300_EN_3
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