If you experience copies that come out all black from your PIXMA TS3120 or TS3122, a firmware update may help resolve this issue.
Version 1.050 of the firmware is designed to address copies that come out all black.
For instructions on upgrading the firmware for your printer via the Remote UI (this requires a Wi-Fi connection between your printer and router), please click
here.
For instructions on upgrading the firmware for your printer via USB, please click
here.
PIXMA TS3120 / TS3122 Page