If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette.
You need to prepare: cotton swab
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Pull out the cassette from the printer, then remove all the paper.
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Clean the pad (A) sideways with a moistened cotton swab.
Important
- After cleaning the smeared pad, dry it completely.
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Reload the paper in the cassette, then insert it into the printer.
Note
- If a message is displayed on the screen after inserting the cassette into the printer, select Register.
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