Article ID: ART102411 |
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Date published: 05/11/2015 |
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Date last updated: 08/15/2015 |
Description
Check the TCP/IP settings
Solution
Check the TCP/IP settings
Check the following:
- Confirm that the IPv4 addresses are properly set up. If the IPv4 addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating.
- Confirm that the IPv6 addresses are properly set up. After checking the settings of the router, set Use Stateless Address to [On] to confirm whether you can obtain an address. If the IPv6 addresses were set using DHCPv6, confirm that DHCPv6 is operating.
note:
Your computer may not be able to recognize the machine even though the IP address settings are appropriate. This problem may be resolved by delaying the startup of network communications for the machine.