Search for SERSCAN.SYS to install scan driver

Article ID: ART106511 | Date published: 05/11/2015 | Date last updated: 08/15/2015
 

Description

Search for SERSCAN.SYS to install scan driver

Solution

SERSCAN.SYS

SERSCAN.SYS is a Windows system file and required by the network scan driver. If the system file is missing, an error message will appear while installing the scan driver or will appear when attempting to scan. Search for this file and direct the installation to the appropriate path.

Search SERSCAN.SYS file on Windows XP

Search SERSCAN.SYS file on Windows Vista

Search SERSCAN.SYS file on Windows 98 / Me / 2000

Search SERSCAN.SYS file on Windows XP:

  1. Click 'Start', 'Search' and select 'For Files or Folders'.

  2. At 'Search Results' window, type serscan.sys in 'Search for files or folders named' field.

  3. At 'Look in' drop-down menu, confirm your computer's hard drive is selected. In most cases, C: is the computer's hard drive.

  4. Click 'More advanced options' link.

  5. Confirm checkmarks appear beside 'Search system folders', 'Search hidden files and folders and 'Search folders'.



  6. Click 'Search' button.

  7. Once search has completed and if the file does not exist, consult the computer manufacturer.
    1. If the file exists and a message appears while installing the scan driver, direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers.

  8. Close the 'Search Results' window.

Search SERSCAN.SYS file on Windows Vista:

  1. Click the Start button.

  2. In the Start Search box of the Start menu, type 'serscan.sys' (without the single quotes) and then press 'Enter' on the keyboard.

  3. Once search has completed and if the file does not exist, consult the computer manufacturer.
    1. If the file exists and a message appears while installing the scan driver, direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers.

Search SERSCAN.SYS file on Windows 98 / Me / 2000:

  1. From the Windows desktop, right-click 'Start', then click 'Explore'.

  2. In Windows Explorer, click 'Tools', then click 'Folder Options'.

  3. Click the 'View' tab.

  4. Be sure that the 'Show hidden files and folders' radio button is selected, then click 'OK'. Close the Folder Options and Explorer windows.

  5. On Windows 98, click 'Start', 'Find' and select 'Files or Folders'. On Windows Me and 2000, click 'Start', 'Search' and select 'For Files or Folders'.

  6. At 'Find: All Files' window (Windows 98), type serscan.sys in 'Named' field. At 'Search Results' window (Windows Me and 2000), type serscan.sys in 'Search for files or folders named' field.

  7. At 'Look in' drop-down menu, confirm your computer's hard drive is selected. In most cases, C: is the computer's hard drive.

  8. On Windows 98, click 'Find Now' button. On Windows Me and 2000, click 'Search Now' button.

  9. Once search has completed and if the file does not exist, consult the computer manufacturer.
    1. If the file exists and a message appears while installing the scan driver, direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers (where C is your computer's hard drive letter).
    2. If the file exists and the message appears while scanning, click on the attachment to open Device Manager and check if the scanning device is listed as 'Other'. Then update the driver and direct the installer to the appropriate path. For example, C:\WINDOWS\system32\drivers (where C is your computer's hard drive letter).

  10. Close the 'Search Results' window.

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