Aligning the Print Head - MP640
Article ID: ART133155 | | | Date published: 05/12/2015 | | | Date last updated: 05/09/2019 |
Description
Solution
Aligning the Print Head | |
Solution |
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position.
You need to prepare: a sheet of A4 or Letter-sized Canon Matte Photo Paper MP-101
1. Make sure that the power is turned on.
2. Load a sheet of supplied paper or A4 or Letter-sized Canon Matte Photo Paper MP-101 in the Rear Tray.
Load the paper with the print side (whiter side) facing you in the Rear Tray.
3. Open the Paper Output Tray gently, and open the Output Tray Extension.
4. Print the print head alignment pattern.
(1) Select Settings on the HOME screen, and press the OK button.
The Settings screen will appear.
(2) Select Maintenance , and press the OK button.
The Maintenance screen will appear.
(3) Select Auto head align, and press the OK button.
The confirmation screen will appear.
(4) Select Yes, and press the OK button.
The print head alignment pattern will be printed and the print head position will be adjusted automatically.
This takes about 5 minutes.
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Replacing an Ink Tank | |
Solution |
When the ink tanks run out of ink, follow the procedure below to replace them.
1. Make sure that the power is turned on, and open the Paper Output Tray gently.
2. Lift the Scanning Unit (Cover) until it stops.
The Print Head Holder moves to the replacement position.
3. Remove the ink tank with the lamp flashing fast.
Push the tab (A) and lift the ink tank to remove.
Do not touch the Print Head Lock Lever (B).
4. Prepare the new ink tank.
(1) Take a new ink tank out of its package, pull the orange tape ( ) in the direction of the arrow to peel it off, then remove the film ( ).
(2) Hold the orange protective cap (D) as indicated in the figure below, then twist and remove it from the bottom of the ink tank.
Remove the protective cap while holding it to prevent the ink from staining your fingers.
Discard the protective cap once it is removed.
5. Install the new ink tank.
(1) Insert the front end of ink tank into the Print Head at a slant.
Make sure that the position of the ink tank matches the label.
(2) Press the mark (Push) on the ink tank until the ink tank snaps firmly into place.
Make sure that the ink lamp lights up red.
6. Close the Scanning Unit (Cover) gently.
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Checking the Ink Status | |
Solution |
You can check the ink status on the LCD or with ink lamps.
With the LCD on the Machine (1) Make sure that the power is turned on, and press the HOME button.
(2) Press the left Function button.
Check if any symbol (A) appears on the remaining ink volume screen.
Sufficient ink is left for printing if no symbol appears.
The ink with (Ink low) is low. Prepare a new ink tank.
With the Ink Lamps (1) Make sure that the power is turned on, and open the Paper Output Tray gently.
(2) Lift the Scanning Unit (Cover) until it stops.
See "
Replacing an Ink Tank ". (3) Check the ink lamps.
Close the Scanning Unit (Cover) after confirming the ink lamp status.
The ink tank is correctly installed and there is sufficient ink left for printing.
- Flashing slowly (at around 3-second intervals)
...Repeats
Ink is low. Prepare a new ink tank.
- Flashing fast (at around 1-second intervals)
...Repeats
The ink tank is installed in the wrong position or it is empty. Make sure that the ink tank is installed in the correct position as indicated by the label on the Print Head Holder. If the position is correct but the lamp flashes, there has been an error and the machine cannot print. Check the error message displayed on the LCD.
The ink tank is not installed properly or the function for detecting the remaining ink level is disabled. If the ink tank is not installed properly, press the mark (Push) on the ink tank until the ink tank clicks into place. If it does not click into place, make sure that the orange protective cap has been removed from the bottom of the ink tank.
If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the LCD.
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An Error Message Is Displayed on the LCD | |
Issue |
If an error message is displayed on the LCD, take the corresponding action described below.
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LCD Message |
The following ink may have run out. Replacing the ink tank is recommended. U041 |
Summary |
If the lamp on the ink tank is flashing, ink may have run out.
Replacing the ink tank is recommended.
If printing is in progress and you want to continue printing, press the machine's OK button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The machine may be damaged if printing is continued under the ink out condition.
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LCD Message |
Print head is not installed.Install the print head.U051 / The type of print head is incorrect.Install the correct print head.U052 |
Summary |
Follow the directions given in your setup sheet to install the Print Head.
If the Print Head is already installed, remove the Print Head once and then reinstall it.
If the error is not resolved, the Print Head may be damaged. Service is required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account |
LCD Message |
Some ink tanks are not installed in place. U072 / More than one ink tank of the following color is installed. U071 |
Summary |
Confirm that the ink tanks are installed in the appropriate positions.
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LCD Message |
The remaining level of the following ink cannot be correctly detected. Replace the ink tank. U130 |
Summary |
The remaining ink level cannot be correctly detected. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
Printing with an ink tank that was once empty may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
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LCD Message |
The following ink tank cannot be recognized. U043 U140 U150 |
Summary |
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LCD Message |
The following ink has run out. Replace the ink tank. U163 |
Summary |
Ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Scanning Unit (Cover).
Printing under the current condition may damage the machine.
If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the machine's Stop button for at least 5 seconds, and then release it.
With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
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LCD Message | Rear tray There is no paper. Load paper and press [OK]. |
Summary | Confirm that the rear tray is selected as the paper source. Set the paper in the rear tray, and press the OK button |
LCD Message | Cassette. There is no paper. Load paper and press [OK]. |
Summary | Confirm that the cassette is selected as the paper source. Set the paper in the cassette, and press the OK button |
LCD Message | The paper is jammed. Clear the paper and press [OK] |
Summary | Remove the jammed paper and press the OK button |
LCD Message |
There are no photos in memory card. / No photo data in USB flash drive. |
Summary |
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LCD Message |
The ink absorber is almost full. Press OK to continue printing. Service iwill soon be required |
Summary |
The ink absorber is becoming full.
The machine has a built-in ink absorber to hold the ink used during Print Head Cleaning.
Press the OK button to cancel the error so you can continue printing. Service will soon be required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account |
LCD Message |
Printer error has occurred Contact the service center. |
Summary |
The machine error has occurred.
Service is required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account. |
LCD Message |
Timeout error has occurred. Press OK. |
Summary |
Some errors occurred while copying and a certain time passed.
Press the OK button to dismiss the error, and try to copy again.
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LCD Message |
The device may be incompatible. Remove the device and check the manual supplied with the connected device |
Summary |
When printing from a PictBridge compliant device, depending on the model or brand of your device, you may have to select a PictBridge compliant print mode on the device before connecting it to the machine. You may also have to turn on your device or select Play mode manually after connecting the device to the machine. Perform necessary operations before connecting your device referring to its instruction manual.
If the error is still not resolved, check if you can print another photograph.
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LCD Message |
Auto head align has failed. Press OK and repeat operation. |
Summary |
After carrying out the above measures, if the problem continues after aligning the Print Head again, press the OK button to dismiss the error, and then perform Manual Print Head Alignment.
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LCD Message |
An unsupported USB hub is connected. Remove the hub. |
Summary |
If a PictBridge compliant device is connected via a USB hub, remove the hub and connect it directly to the machine.
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LCD Message |
B200 Printer error has occurred. Unplug the power cord and contact the service center. |
Summary |
Turn off the machine, and unplug the power cord of the machine from the power supply.
Service is required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account |
LCD Message |
**** Printer error has occurred. Turn off power then back on again. If problem persists, see the manual |
Summary |
"****" is displayed in the alphanumeric character and depends on the error occurred.
Cancel printing, and turn off the machine. Then clear the jammed paper or protective material that is preventing the Print Head Holder from moving, and turn on the machine again.
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LCD Message |
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Summary |
If any object is placed in front of the machine, remove it.
Open the Paper Output Tray gently, then turn the power off and back on.
Turn off the machine, and unplug the power cord of the machine from the power supply.
Plug the machine back in and turn the machine back on.
If the problem is not resolved, service is required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account. |
LCD Message |
Scanner is not operating correctly. |
Summary |
Turn off the machine, and unplug the power cord of the machine from the power supply.
After a while, plug the power cord of the machine back in, and then turn on the machine. If the same error occurs, service is required
For support and service options, sign into (or create) your Canon Account from the link below. My Canon Account |
LCD Message |
The card is currently writable from PC. Set to [Not writable from PC] |
Summary |
The Card Slot is set to Writable from USB PC or Writable from LAN PC.
You cannot print from the memory card or save the scanned data to the memory card when the Card Slot is set to Writable from PC. After writing on the memory card, set to Not writable from PC again.
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