If the ICC profiles for Canon photo papers are missing when attempting to print, remove and re-add the printer to your printer list.  Be sure to select the Canon IJ Network listing for your printer when re-adding it (For the PRO-1000, use the Bonjour listing).  It may take a few moments for it to show up.

In addition to having the ICC profiles for Canon photo papers, it is also recommended to use the Canon IJ Network listing for the printer to ensure that the remaining ink level information displayed on the computer is accurate.  Using the Bonjour listing may give inaccurate information.

If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.

Or if you still need help, visit our Canon Community by clicking the button below to get answers:

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