The serial number can be found on a white sticker on the back of the machine. "Serial Number" is printed on the top line, with the serial number printed next to that. Below this is a barcode. The serial number consists of 4 alpha characters followed by 5 digits, for example, ABCD12345
If you are unable to rotate the printer to see the serial number, it can also be displayed on the LCD. Follow these steps to display the serial number.
-
With the printer powered on, press the Setup 
button.
-
In the Setup menu, press the right arrow 
button repeatedly until System information appears. Then, press the OK button.
-
Press the right arrow button repeatedly until Serial number appears. Then, press the OK button.
The serial number will be displayed on the LCD.
Please note that AZDK is part of the FCC information and is not the serial number for your printer.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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