Paper Jams in the 2-sided Transport Guide
When <Paper jam.> appears on the screen, a paper jam has occurred in the feeder or somewhere inside the machine. To remove the jammed document or paper, follow the onscreen instructions.
1. Press [
].
Press [OK] to exit the operation screen.
![](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110018.gif)
2. Pull out the paper drawer.
![](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110023.gif)
3. Holding the green tabs (A), open the 2-sided transport guide.
![](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110037.gif)
4. Remove the jammed paper by pulling it out gently.
If it cannot be removed easily, do not put it forcibly. Proceed to Step 5.
![b_SWB103](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110038.gif)
5. Holding the green tabs, close the 2-sided transport guide securely.
Make sure that ends of the paper exit guide are closed.
![b_SWB104](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110039.gif)
6. Set the paper drawer.
7. When the following screen appears, select <Yes> using [
] and press [OK].
The machine is ready to print.
![](/library/attachments/ServiceWareImages/LDImages/WSSS/NewWSSSImages/G0110021.gif)