Paper Jams in the 2-sided Transport Guide (MF5900 Series/D1300 Series)

Article ID: ART111474 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Paper Jams in the 2-sided Transport Guide

Solution

Paper Jams in the 2-sided Transport Guide

When <Paper jam.> appears on the screen, a paper jam has occurred in the feeder or somewhere inside the machine. To remove the jammed document or paper, follow the onscreen instructions.

1. Press [ ].

Press [OK] to exit the operation screen.

2. Pull out the paper drawer.

3. Holding the green tabs (A), open the 2-sided transport guide.

4. Remove the jammed paper by pulling it out gently.

If it cannot be removed easily, do not put it forcibly. Proceed to Step 5.

5. Holding the green tabs, close the 2-sided transport guide securely.

Make sure that ends of the paper exit guide are closed.

6. Set the paper drawer.

7. When the following screen appears, select <Yes> using [ ] and press [OK].

The machine is ready to print.

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