E000 Error
The service error has occurred when the error number appears on the display and [] indicator and [] indicator light up.
Error Numbers The error number appears on the display and switches in order of "E"->"0"->"0"->"0"
Disconnect the power to the device and wait for 10 seconds. Reconnect the power and turn on the device, if the error is still present call 1-800-OK-CANON (652-2666) for warranty options.
The customer care center is open Monday through Friday between 8:00 AM and 8:00 PM EST.
Please have the following information ready when contacting the Canon Customer Care Center:
- Product name (imageCLASS MF3010)
- Serial number (a character string of three letters and a 5-digit number, located on the rating label on the rear side of the machine)
- Place of Purchase
- Nature of the problem
- Steps you have take to solve the problem and the results