1. Double-click the [Digital Photo Professional 4] icon appearing on the desktop.
If the [Digital Photo Professional 4] shortcut icon does not appear on your desktop, please perform the procedures explained below to start Digital Photo Professional Ver. 4.X.
1.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0065676.gif)
Move the pointer to the bottom right side of the screen. When the Charms are displayed, move the pointer up to select
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0065677.gif)
[Search]. Next, select [Digital Photo Professional 4] from the
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0065678.gif)
[Apps] screen.
NOTE
- Windows 7: Click [Start] -> [All Programs] -> [Canon Utilities] -> [Digital Photo Professional ] -> [Digital Photo Professional ].
- Windows 8.1: Click on the bottom left of the [Start] screen to display the [Apps] screen, and then click [Digital Photo Professional ].
- Mac OS X: Click the [Digital Photo Professional ] icon appearing in the [Dock].
2. When Digital Photo Professional Ver. 4.X starts, the window shown in the example image below appears.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013125.gif)
Select the folder in which the image you want to convert is saved. (Images are saved to the [My Pictures] folder by default)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013126.gif)
Double-click and select the RAW image you want to convert to JPEG or TIFF.
3. The window shown in the example image below appears
Click
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013125.gif)
[File], and from the menu that appears, click
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013126.gif)
[Convert and save].
4. When the window shown in the example image below appears, Specify the necessary settings, and then click the [Save] button.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013125.gif)
Confirm the destination from [Save in].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013126.gif)
Click [Save as type], and select [Exif-JPEG] from the menu that appears (if converting to JPEG).
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013127.gif)
As necessary, make the following settings: [Quality setting], [Output setting], and [Resize setting]. (These settings are not necessary and may degrade the image quality.)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0013128.gif)
Click [Save].