Confirm the recommended ink cartridges are installed properly (MG2120)
Article ID: ART112008 | | | Date published: 05/11/2015 | | | Date last updated: 08/17/2015 |
Description
Solution
Replacing Ink Cartridges
When replacing ink cartridges (when ink cartridges are not recognized, ink runs out, etc.), use the following ink cartridges and confirm that the new ink cartridge is installed properly. If the ink cartridge is not locked into place, the cartridge may not be detected properly, or can cause an error or keep the carriage from moving freely.
Remove / reinstall the ink cartridges if an error appears. Prior to removing the FINE Cartridge(s), please review Handling FINE Cartridges.
Supported ink cartridges:
Black: Insert it into the right side of the ink cartridge holder.*
Color: Insert it into the left side of the ink cartridge holder.*
*One black cartridge and one color cartridge must be installed in the machine in order for the printer to operate. It does not matter if the capacities do not match.
Color
|
Model
|
Capacity
|
Prepackaged /
Sold separately |
Where to purchase
|
Black
|
PG-240
|
8 ml
|
Prepackaged |
Local retail store
|
PG-240XL |
11 ml |
Sold separately |
Local retail store |
|
PG-240XXL
|
21 ml
|
Sold separately |
Local retail store
|
|
Color
|
CL-241
|
8 ml
|
Prepackaged |
Local retail store
|
CL-241XL
|
15 ml
|
Sold separately |
Local retail store
|
Removing Ink Cartridges:
-
Make sure that the power is turned on, open the front cover (C), then open the paper output tray (D).
-
Open the paper output cover (E).
When the FINE cartridge holder moves to the replacement position, the head cover (F) OPENS AUTOMATICALLY.
Caution
|
Important
|
-
Remove the empty FINE cartridge.
(1) Push down the ink cartridge lock lever until it clicks.
(2) Remove the FINE cartridge.
Important
|
Installing ink cartridges:
-
Prepare a new FINE cartridge.
(1) Take a new FINE cartridge out of its package and remove the protective tape (G) gently.
Important
|
-
Install the FINE cartridge.
(1) Insert the new FINE cartridge straight into the FINE cartridge holder all the way until it touches the back.
The color FINE cartridge should be installed into the left slot and the black FINE cartridge should be installed into the right slot.
Important
|
(2) Push up the ink cartridge lock lever to lock the FINE cartridge into place.
The FINE cartridge is locked into place when the ink cartridge lock lever clicks.
Important
|
-
Close the paper output cover (H).
Note
|
Important:
Handling FINE cartridge
|
Note
|