Article ID: ART139131 |
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Date published: 05/13/2015 |
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Date last updated: 08/17/2015 |
Description
Documents are printed in monochrome (iPF6400) (iPF6450)
Solution
Documents are printed in monochrome (iPF6400) (iPF6450) ID
:
8201694500
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EN
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1
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Solution |
Cause | Corrective Action |
In the Advanced Settings of the printer driver, Monochrome or Monochrome (Photo), is specified in Color Mode. | In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again. |
The Printhead nozzles are clogged. | Print a test pattern to check the color ink nozzles and see if they are clogged.
(See "
Checking for Nozzle Clogging (iPF6400) (iPF6450)
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