If an error occurs when you receive a fax, the error number is printed in the RX report (there are some errors for which the cause is also printed).
The causes corresponding to the error numbers are as follows.
No. | Cause | Action |
|---|
#003 | It takes too long to receive a page. | Contact the sender and have the sender divide the fax or set the image quality (Fax resolution) to a lower setting and resend it. |
#005 | No answer. | When receiving a fax manually, the machine could not detect the signals from the sender's fax machine. Contact the sender and have the sender resend it, or set the machine to receive the fax automatically. |
#037 | Memory is full. | The machine could not receive a fax because its memory is full. Delete contents in memory, then ask the sender to resend the fax. See Deleting a Document in Machine's Memory. |
#046 | Reception has been rejected due to the specified fax rejection condition. | Reception has been rejected because the fax matches the fax rejection condition specified by FAX reception reject in Security control under FAX settings. For details, see Rejecting Fax Reception. |
#099 | The Stop button was pressed during reception. | The Stop button was pressed to cancel reception of the fax. Contact the sender and have the sender resend it if necessary. |
