| Article ID: ART137033 |
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Date published: 05/13/2015 |
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Date last updated: 08/15/2015 |
Description
If Appears (MF4890dw/MF4880dw/MF4770n Only)
Solution
| If <Check toner cartridge.> Appears (MF4890dw/MF4880dw/MF4770n Only) ID
:
8201613800
_
EN
_
1
|
| Solution |
Toner cartridge is not installed correctly, or there is a possible trouble on the toner cartridge. Reinstall the toner cartridge. If this message does not disappear after several reinstalling, the toner cartridge might be possibly broken. Contact a shop where you purchased the machine, or the Canon Customer Care Center.
You are not using Canon genuine toner cartridge. We recommend Canon genuine toner cartridges as replacement toner cartridges.
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