If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
-
Make sure that the power is turned on.
-
Press the Setup 
button.
The Setup menu screen will appear.
-
Use the 
or 
buttons to select Maintenance, then press the OK button.
-
Use the or buttons to select Deep cleaning, then press the OK button.
The machine starts cleaning the print head deeply.
Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 1 to 2 minutes.
-
To check the print head condition, print the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not disconnect the power plug when turning off the power.
If the problem is still not resolved, replace the ink cartridge with a new one.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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