Important
- If you are running Mac OS X 10.5 or 10.6, please click here for instructions on opening the IJ Printer Utility.
Perform print head deep cleaning from the printer driver.
1. Launch the BJ Printer Utility.
Note: In versions of Mac OS X older than 10.4, open the IJ / BJ Printer Utility from the Library>Printers>Canon>BJPrinter>Utilities folder.
- In the Apple menu select System Preferences
- Open Print & Fax.
- Make sure the correct printer is selected and, depending on OS version, click 'Open Print Queue...' or 'Print Queue...'.
- Click the Utility icon.
- Select the printer, then click 'Maintenance'.
2. Select 'Cleaning' from the pop-up menu, and then click the 'Deep Cleaning' icon.
3.When cleaning the Black or Color print heads only, remove the checkmark from the 'All Colors' checkbox and select 'Black' or 'Color'.
4. Read the message displayed, and then click 'OK'. The power lamp blinks and print head deep cleaning starts. (Do not perform any other operations until print head deep cleaning is complete. Print head deep cleaning takes about 1 minute.)
For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account
