Article ID: ART157062 |
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Date published: 06/09/2015 |
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Date last updated: 11/16/2015 |
Description
Uninstall and reinstall ZoomBrowser
Solution
Uninstall and reinstall ZoomBrowser EX
- Click 'Start', 'Settings', 'Control Panel', and 'Add/Remove Programs'.
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Select 'Canon Utilities ZoomBrowser EX' and click 'Remove.'
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/Digital_Camera_Troubleshooting/98uninstall.jpg)
(Windows 98 or Windows ME screen shown)
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/Digital_Camera_Troubleshooting/xpuninstall.jpg)
(Windows 2000 or Windows XP screen shown)
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If you are presented with any windows like the one below, click 'Yes To All' and then 'Yes' when asked to confirm.
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/Digital_Camera_Troubleshooting/removeshared1.jpg)
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/Digital_Camera_Troubleshooting/removeshared.jpg)
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ZoomBrowser EX is now uninstalled.
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Reinstall ZoomBrowser EX from the CD that was included with the camera.