Ask a Question

When Multiple Printers with the Same Name are detected during Setup - MX472 / MX479 / MX532

Article ID: ART114469 | Date published: 05/11/2015 | Date last updated: 05/08/2019
 

Description

This article explains what to do if you see multiple printers with the same name during the software setup of the PIXMA MX472 / MX479 / MX532.

 

Solution

When the printer is being detected during setup, you may see multiple printers of the same name on the detection result screen.

Select the printer by checking the MAC address set to the printer against the MAC address on detection result screen.

To check the MAC address of the printer, print out the network setting information using the operation panel of the printer.

Printing Out Network Setting Information

For support and service options, sign into (or create) your Canon Account from the link below.
My Canon Account


Rate this Article
Was this article helpful?
Yes, This document is helpful
No, This document needs a clearer explanation
 
Please provide your comments