|
Items 1 to 6 listed below may be the reasons why the printer suddenly becomes unusable.
- The devices are not turned on.
- The printer is too far away from the access point or router.
- The printer is not set as the default printer.
- The PC to use the printer is not connected to the network.
- MP driver settings are wrong.
- The access point or its settings are changed.
Perform the following checks:
Check 1:
The devices may not be turned on.
Confirm that the access point or router is turned on. If they are already turned on, turn them off including the printer, and turn them on again.
If the problem is not solved, proceed to the next step.
Check 2:
The printer may be too far away from the access point or router.
Place the printer closer to the access point or router, and try printing to see if printing is performed.
If the problem still occurs, perform the printer settings again and re-connect the printer to the access point or router.
Check 3:
The printer may not be set as a default printer.
In [Printers and Faxes], [Devices and Printers], or [Printers] under [Control Panel], confirm that the printer is check-marked.
If not, select the printer icon, right-click, and select [Set as default printer]. If the problem still persists, proceed to the next step.
Windows 7 screen:
Check 4:
The PC to use the printer may not be connected to the network.
To see if the PC is connected to the network, check if an Internet page can be browsed on the PC.
If not, place the PC to use the printer closer to the access point or router, and try connecting to the network. If the problem persists, proceed to the next step.
 Caution
- For the setting procedures and functions of the access point or router, refer to the applicable device manual or contact the device manufacturer.
- For PC settings, refer to the PC manual or contact its manufacturer.
Check 5:
MP driver may not be set properly.
Using the setup CD-ROM packed with the printer, re-install the MP driver.
If you do not have the Setup CD-ROM, click the link for the Full Driver & Software Package for your printer:
Click Download. Save the file to your computer, then open it.
Re-installation procedures are as follows:
Step1
Insert the setup CD-ROM, and click [Add Software] in the following screen:
Step2
For Windows, select [MP Drivers] and click [Next], then follow the instructions.
For Mac OS X, select [MP Drivers] and [Canon IJ Network Tool] and click [Next], then follow the instructions.
Check 6
If the settings on your wireless router have changed (network name or password), or if you have replaced your wireless router, the printer will need to be reconfigured for wireless use. There are several ways to reconfigure it. Click the links below for information on a given method to connect to a wireless router.
Connect the printer to the wireless router using Canon PRINT Inkjet / SELPHY on an Android device
Connect the printer to the wireless router using the WPS Push Button method (Your wireless router must have a WPS button on it)
macOS: Use the IJ Network Tool to connect the printer to the wireless router (This requires a USB cable)
|
