Article ID: ART156425 |
| |
Date published: 06/09/2015 |
| |
Date last updated: 08/17/2015 |
Description
The USB cable must connect from the device directly to the PIXMA MP750 or MP780.
Solution
Connect the USB cable to the PIXMA MP750 / MP780
If the computer does not detect the MP750 / MP780, ensure the USB cable connects directly to the printer. If the printer is connected to the computer via a USB splitter, disconnect the cable from the splitter and connect it directly to computer.
- Connect one end of the USB cable to the computer.
- Connect the other end of the cable to the MP750 / MP780.
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MP780/MP780_USB.gif)