Article ID: ART159158 |
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Date published: 06/09/2015 |
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Date last updated: 08/18/2015 |
Description
Disconnect device from add-on USB 2.0 Hi-Speed port and reconnect it to a different USB port.
Solution
Disconnect Device From Add-on USB 2.0 Port
Ensure the device will function properly by connecting it to another USB port on the computer.
- Disconnect the cable from the computer's USB 2.0 Hi-Speed port.
- Reconnect the USB cable into a different port on the computer preferably on the back of the system.
![](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/iP90/USBToPC.gif)