Message
|
Cause
|
Action
|
"?" Cannot read from memory card. |
The question mark [?] indicates that the data may be a JPEG file containing an image with the resolution size: 6400 dpi x 6400 dpi or greater. If the data is not in JPEG format, the number of images is not included. |
Print from the computer. |
Auto Head Align has failed. Press [OK] and do the same operation. |
The automatic print head alignment failed.
|
Press <OK>, then align the print head manually. |
Cannot write to memory card. (displayed as [write-protect error]
|
The memory card inserted in the card slot is write-protected. |
Release the write protection of the memory card. |
The setting [Memory Card Protect] is set to [ON]. |
Set [Memory Card Protect] to [OFF], and then reseat the USB cable. |
|
Power printer off and then on again. |
CHECK PRINTER
|
An error that requires the attention of service personnel might have occurred. |
Turn OFF the machine, then disconnect the machine's power cord from the outlet. Wait a while before restoring power to the machine. Ensure the [Feed Switch] is set to the correct paper source. Confirm the inner covers are closed properly. |
Error during scanning memory card. Pull the card and turn the machine off and on.
|
Data in the memory card cannot be accessed.
|
Confirm the memory card is inserted properly. |
Remove and reinsert the memory card. |
Power printer off and then on again. |
Check the data in the memory card from a digital camera. |
Error Turn the machine off and on
|
Obstruction in print area.
|
Clear the paper jam or foreign object from print area and then press <OK>. |
Print head not seated properly. |
Reseat the print head and then press <OK>. |
Print head lock lever is in a raised position. |
Reseat the print head, confirm the lock lever is locked completely and then press <OK>. |
The printer's unit has malfunctioned. |
Enable the error code switch and then refer to the appropriate solution. |
Home position error
|
The carriage was stopped from moving or was manually moved out of position. |
Do not touch the carriage unit other than to replace an ink tank or replace the print head. |
Obstruction in print area. |
Clear the paper jam or foreign object from print area and then press <OK>. |
Print head not seated properly. |
Reseat the print head and then press <OK>. |
The printer's unit has malfunctioned. |
Enable the error code switch and then refer to the appropriate solution. |
|
Power printer off and then on again. |
Print head does not work. Clear foreign object from print head. Turn off and on.
|
Obstruction in print area. |
Clear the paper jam or foreign object from print area and then press <OK>. |
Print head not seated properly. |
Reseat the print head and then press <OK>. |
Print head lock lever is in a raised position. |
Reseat the print head, confirm the lock lever is locked completely and then press <OK>. |
The printer's unit has malfunctioned. |
Enable the error code switch and then refer to the appropriate solution. |
|
Power printer off and then on again. |
Scanning Unit (Printer Cover) is open.
|
Scanning unit (printer cover) was opened during an operation. |
Close the scanning unit (printer cover). |
Scanning unit (printer cover) is not closed properly. |
Power printer off and then on again. |
The machine's memory is full. Delete documents, or print from PC if the data is image.
|
The machine's memory is full because you tried to copy a very detailed document.
|
Divide the document and copy each part separately. |
|
Power printer off and then on again. |
The paper is jammed. Clear the paper and press [OK].
|
Obstruction in print area. |
Clear the paper jam or foreign object from print area and then press <OK>. |
|
Power printer off and then on again. |
The waste ink absorber is almost full. <See User's Guide>
|
The waste ink tank* inside the machine is nearly full. |
Press <Stop/Reset> on the machine to clear the error. You will still be able to print for a while, but when the tank gets full printing will not be possible. |
There is no images in memory card
|
The image data in the memory card are not in the file formats that are valid in this machine. |
Print from the computer. |