Article ID: ART119654 |
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Date published: 05/12/2015 |
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Date last updated: 08/17/2015 |
Description
Follow these steps to install your 64-bit windows PNP (Plug and Play) drivers from the CD-ROM.
Solution
Installing 64-bit Windows drivers from CD-ROM
Follow these steps to install your 64-bit windows drivers:
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Make sure the unit is not connected to the computer.
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Insert CD-ROM that contains the 64-bit drivers.
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Copy (or drag) the folder which contains your copier driver from the CD-ROM to your computer.
You will need to remember the location of where you place the folder, you will have to provide that information later in the installation process.
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Connect the USB cable to the unit and the computer.
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Follow the screen prompts.
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When prompted, browse to the folder where you copied (or dragged) the printer driver folder (step 3 above).
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Complete the install process.
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If prompted, restart the computer.