Paper Jams in the Paper Cassette (Cassette 1 or 2)
When <Paper jam.> appears on the screen, a paper jam has occurred in the feeder or somewhere inside the machine. To remove the jammed document or paper, follow the onscreen instructions.
important:
- Perform the operation while the machine is still on
If it is turned off, the data that is printing will be erased.
- If the jammed paper is torn
Remove all torn pieces of paper to avoid further jams.
- If paper jams occur repeatedly
Check the following.
- Fan the paper stack and tap the edge on a flat surface to align the paper before loading it into the machine.
- Make sure that the paper you are using meets the requirements for use.
- Make sure that you have removed all scraps of paper from the inside of the machine.
note:
- Do not force the jammed document or paper out of the machine.
Contact your local authorized Canon dealer or the Canon help line for assistance, if needed.
Paper Jams in the Paper Cassette (Cassette 1 or 2)
Referring to the procedure on the display, follow the steps below to remove jammed paper.
* Cassette 2 (optional) can be used only for MF8380Cdw.
1. Press [ 
].
Press [OK] to exit the operation screen.
2. Pull out the paper cassette.
Hold the paper cassette with hands.
MF8380Cdw
MF8080Cw
If the optional paper cassette (Cassette 2) is installed in MF8380Cdw, pull out the optional paper cassette also.
3. Remove the paper by pulling it gently.
MF8380Cdw
MF8080Cw
4. Insert the paper cassette into the machine.
If the optional paper cassette (Cassette 2) is installed in MF8380Cdw, close the optional paper cassette also.
5. When the following screen appears, select <Yes> with [ 
], and then press [OK].
The machine is ready to print.
