Rebuild PC Fax Address Book without special characters
Article ID: ART156366 |
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Date published: 06/09/2015 |
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Date last updated: 08/17/2015 |
Description
Rebuild PC Fax Address Book without special characters
Solution
Rebuild PC Fax Address Book without special characters
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Go to [Printers and Faxes] folder (WinXP).
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Right-click on the [Canon MF8100 Series (Fax)] driver icon and select [Properties].
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Click [Printing Preferences...].
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Select [Person] in the [Show] box and look at the recipient's names. If the names have any special characters ( ? @ ' + - " ; [ \ ] ^ _ ` { | } ~), you will need to remove them.
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To edit a specific recipient name, highlight the name and click [Edit].
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Remove any special characters from the recipient's name and click [OK].
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Check the recipient names again to make sure there are no other special characters.
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Click the [Down Arrow] next to [Show] and select [Group].
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Click on the Group Name that is dialing the deleted number and click [Delete] to remove it.
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Click [Add Group] to create a new group.
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Create the new group and click [OK].
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Close out of everything. This should resolve the problem.