Correcting Paper is not Fed

Article ID: ART113284 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Correcting Paper is not Fed

Solution

Correcting Paper is not Fed

<Cause 1>

Appropriate paper is not being used.

<Solution>

Replace the paper with that which can be used with this printer.

<Cause 2>

The paper of the size specified in the application is not loaded in the paper drawer or multi-purpose tray, or the paper source for the different paper size is selected.

<Solution 1>

Load the paper of the size selected in the application (or the one specified by scaling factors). For details on the procedures for loading paper, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

<Solution 2>

Press [ ] (Online), and then print to the currently loaded paper forcibly. If you are using the multi-purpose tray, the setting for [MP Tray Paper Size] in the [Select Feeder] menu automatically changes to the paper size specified in the application.

<Cause 3>

The paper size specified in the application software is different from the following setting.

  • [MP Tray Paper Size], [Drawer 1 Size] or [Drawer 2 Size] in the [Select Feeder] menu

<Solution>

Specify the setting properly.

<Cause 4>

Improper paper source is selected.

<Solution>

Specify the setting for [Paper Source] in the [Select Feeder] menu properly.

For details on the procedure for specifying the setting for paper sources, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

important:

When the message <Set below paper.> appears

  • If the front cover is opened, the message may disappear. However, be sure to follow the directions in the displayed message to change the paper.

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