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Smudge Marks Appear on the Bottom Edge of Printouts Did you print data without margins, all the way to the edge of the page?
- This symptom occurs if a margin is set to none in the printer driver. The range that can be printed on this machine is the range inside a 0.20 in. (5 mm) margin around the edge of the paper or a 0.39 in. (10 mm) margin around the edge of envelopes. Make sure to have margins around the document to print.
[Finishing] tab  [Advanced Settings] [Expand Print Region and Print] [Off] Streaks Appear on Printouts Are you using appropriate paper?
- Check the usable paper types, and replace with appropriate paper.
- In the printer driver, set [Output Adjustment Mode] to [On].
[Quality] tab [Advanced Settings] [Output Adjustment Mode] [On] MEMO:
Printing speed may be slower if you set the mode to [On].
- In the printer driver, change the setting of [Special Print Adjustment A]. The improvement effect is weakest for [Mode 1] and strongest for [Mode 4]. Try the adjustment starting with [Mode 1].
[Finishing] tab [Advanced Settings] [Special Print Adjustment A] Select mode MEMO:
When you select a stronger improvement effect, the overall print density becomes lighter. Also, edges may become less sharp and details may be rougher.
- In the Printer Status Window, enable [Reduce Toner Spots Around Text]. For details on the procedure for displaying the Printer Status Window, see "e-Manual" (HTML manual) in the CD-ROM/DVD-ROM supplied with the printer.
[Options] [Device Settings] [Assisting Print Settings] Select the [Reduce Toner Spots Around Text] check box IMPORTANT:
When you select this check box, print quality may be lower for some types of paper (especially thin paper) and some printing environments (especially environments with high humidity). In that case, clear the check box.
- Turn over the paper (front to back) so that the print side is changed, and then reload the paper.
IMPORTANT:
Rarely, the symptoms may worsen depending on the type of paper you are using. In that case, get the print side back to original.
Toner may adhere when you replace the toner cartridge or when you leave the machine without printing for a long period.
- In the printer driver, change the setting of [Special Print Adjustment B]. The remedial effect is weakest for [Mode 1] and strongest for [Mode 3]. Try the adjustment starting with [Mode 1].
[Finishing] tab [Advanced Settings] [Special Print Adjustment B] Select mode MEMO:
When you select a stronger improvement effect, printing speed becomes slower.
Toner Smudges and Splatters Appear Are you using appropriate paper?
- Check the usable paper types, and replace with appropriate paper.
- In the Printer Status Window, enable [Reduce Toner Spots Around Text]. For details on the procedure for displaying the Printer Status Window, see "e-Manual" (HTML manual) in the CD-ROM/DVD-ROM supplied with the printer.
[Options] [Device Settings] [Assisting Print Settings] Select the [Reduce Toner Spots Around Text] check box IMPORTANT:
When you select this check box, print quality may be lower for some types of paper (especially thin paper) and some printing environments (especially environments with high humidity). In that case, clear the check box.
White Streaks Appear/Printing is Uneven Is toner running low?
- Remove the toner cartridge, shake it 5 or 6 times to evenly distribute the toner inside the cartridge, and then reload it into the machine.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see "e-Manual" (HTML manual) in the CD-ROM/DVD-ROM supplied with the printer.
Reverse Side of Paper is Smudged Have you loaded paper that is smaller than the size of the print data?
- Check to make sure that the paper size matches the size of the print data.
White Spots Appear Are you using paper that has absorbed moisture?
- Replace with appropriate paper.
Are you using appropriate paper?
- Check the usable paper types, and replace with appropriate paper.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see "e-Manual" (HTML manual) in the CD-ROM/DVD-ROM supplied with the printer.
Are you printing a document with strong contrasts between light and dark, and does the white appear around text or edges in an image?
- In the printer driver, set [Special Print Mode] to [Special Settings 2].
[Finishing] tab [Advanced Settings] [Special Print Mode] [Special Settings 2] NOTE:
Compared to the [Off] setting, the [Special Settings 2] setting selects lighter print density.
Printouts Are Grayish Is the machine installed in a location where it is exposed to direct sunlight?
- Move the machine to a location where it is not exposed to direct sunlight.
Afterimages Appear in Blank Areas Are you using appropriate paper?
- Check the usable paper types, and replace with appropriate paper.
Is it time to replace the toner cartridge?
- Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. For details on the procedure for replacing the toner cartridge, see "e-Manual" (HTML manual) in the CD-ROM/DVD-ROM supplied with the printer.
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