Correcting Residual Images Appear on Non-printed Areas
<Cause 1>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer.
<Cause 2>
Depending on the paper type or the operating environment (high humidity or high temperature environment), residual images may appear on non-printed areas.
<Solution>
Perform the following procedure in the printer driver.
1. Display the [Paper Source] sheet.
2. Set [Paper Type] to one of the following settings.
Currently Selected Setting |
Setting to be Selected |
[Plain Paper L] |
[Plain Paper L2] |
[Plain Paper] |
[Plain Paper L] |
[Heavy Paper 1] |
[Plain Paper] |
[Heavy Paper 2] |
[Heavy Paper 1] |
[Heavy Paper 3] |
[Heavy Paper 2] |
[Envelope H] |
[Envelope] |
[Coated Paper 2] |
[Coated Paper 1] |
[Coated Paper 3] |
[Coated Paper 2] |
[Coated Paper 4] |
[Coated Paper 3] |
* If you change the settings, the toner may not fix onto paper well, and the printing may come out faint.
<Cause 3>
The drum in the toner cartridge is deteriorated.
<Solution>
Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.