Unevenness/Smudge Marks Appear

Article ID: ART134546 | Date published: 05/13/2015 | Date last updated: 08/15/2015
 

Description

Unevenness/Smudge Marks Appear

Solution

Printing Is Uneven

<Cause 1>
Paper is too moist or too dry.
<Solution>
Replace the paper with new paper in an unopened package. For details on paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

<Cause 2>
The toner cartridge is almost out of toner.
<Solution>
Take the toner cartridge out of the printer, shake it gently five or six times to evenly distribute the toner, and then reinstall the toner cartridge.

<Cause 3>
The drum in the toner cartridge is deteriorated.
<Solution>
Replace the toner cartridge with a new one. For details on replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

The Back of the Printed Paper Has Smudge Marks

<Cause>
The size of the print data was larger than that of the loaded paper.
<Solution>
Check if the size of the print data matches that of the loaded paper.

Printed Pages Have White Specks

<Cause 1>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer. [ Usable Paper ]

<Cause 2>
Damp paper is used.
<Solution>
Replace the paper with new paper in an unopened package. For details on the paper which requires attention before use, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

<Cause 3>
The drum in the toner cartridge is deteriorated.
<Solution>
Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

Residual Images Appear on Non-printed Areas

<Cause 1>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer. [ Usable Paper ]

<Cause 2>
The drum in the toner cartridge is deteriorated.
<Solution>
Replace the toner cartridge with a new one. For details on the procedure for replacing the toner cartridge, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

The Overall Print Result Is Dark

<Cause 1>
The setting for [Density] is not appropriate.
<Solution>
Adjust [Density]. For details on the procedure for adjusting the toner density, see the "e-Manual" (HTML) in the CD-ROM supplied with the printer.

<Cause 2>
The printer is exposed to direct sunlight or strong light.
<Solution>
Move the printer.

The Toner Does Not Fix onto the Paper Well

<Cause 1>
The setting for [Paper Type] is not specified properly.
<Solution>
Specify [Paper Type] properly. For details on the procedure for specifying the setting for the paper type, see the "e-Manual" (HTML manual) in the CD-ROM supplied with the printer.

<Cause 2>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer. [ Usable Paper ]

<Cause 3>
A problem is occurring inside the printer.
<Solution>
If <Ennn-nnnn> appears in the display, follow the procedure in "The Message Indicator Is On" in the "e-Manual" to solve the problem.

Smudge Marks of Spattering Toner Appear around the Text or Patterns

<Cause>
Appropriate paper is not being used.
<Solution>
Replace the paper with that which can be used with this printer. [ Usable Paper ]



Printing Is Faint
The Printed Paper Has Smudge Marks

SIMS Doc Id

8201468400

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