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Confirm the correct scanner is selected (Macintosh) - MG4120
Article ID: ART135043 |
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Date published: 05/13/2015 |
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Date last updated: 11/04/2015 |
Description
If the machine is not selected in MP Navigator EX or Canon IJ Network Scan Utility, check that it is selected with Canon IJ Network Scanner Selector.
Solution
Network Scan SettingsYou can connect the machine to a network to share it among multiple computers or scan images into a specified computer. Important NoteComplete the following settings to enable scanning over a network. Specifying the MachineUse IJ Network Scanner Selector EX to specify the scanner you want to use. By specifying the scanner, you can scan over a network using your computer or the operation panel of the machine. ImportantIf the product you want to use is changed with IJ Network Scanner Selector EX, the product used for scanning with MP Navigator EX changes as well. The product for scanning using the operation panel also changes. If the machine is not selected in MP Navigator EX, check that it is selected with IJ Network Scanner Selector EX. IJ Network Scanner Selector EX Menu and Setting Screen
To scan using the operation panel of the machine, specify the machine with IJ Network Scanner Selector EX, then click Preferences from Canon IJ Network Scanner Selector EX in the menu bar and select the Enables scanning from the operation panel checkbox in the Preferences dialog.
NoteThe following setting is not required if the machine has already been specified during setup. From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon. Canon IJ Network Scanner Selector EX appears in the menu bar, and the Scan-from-PC Settings screen appears.
- Select the machine from Scanners.
Select the Bonjour service name set to the machine. When Bonjour is disabled, the MAC address of the machine is displayed. ![figure: Preferences dialog box](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/MacImage/mp599.gif)
ImportantIf multiple scanners exist on the network, multiple model names are displayed. In that case, you can select one scanner per model. For details, refer to the help file of the IJ Network Scanner Selector EX.
- Click OK.
To scan over a network using MP Navigator EX, specify the machine with IJ Network Scanner Selector EX, then follow the steps below and change the connection status between the computer and the machine. Start MP Navigator EX.
Click here for instructions.
- Click Preferences.
- Click the General tab and select "XXX series Network" (where "XXX" is the model name) for Product Name.
NoteWhen you click Change..., the Scan-from-PC Settings screen of IJ Network Scanner Selector EX appears. If you have multiple scanners, you can select other scanners. For USB connection, select "XXX series" (where "XXX" is the model name) for Product Name.
Click OK. The Preferences dialog box closes. You can now scan via a network connection. Go to the Main Menu to check whether network scanning is enabled. The above illustration may not match your screen.
Setting for Scanning Using the Operation Panel of the MachineYou can make settings for scanning using the operation panel of the machine. Important
From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon. Canon IJ Network Scanner Selector EX appears in the menu bar, and the Scan-from-PC Settings screen appears.
Click Scan-from-Operation-Panel Settings. The Scan-from-Operation-Panel Settings screen appears.
Select the machine from Scanners and click OK. The Bonjour service name set to the machine is selected by default. When Bonjour is disabled, the MAC address of the machine is displayed.
Note Return to the Scan-from-PC Settings screen and click OK. ![figure: Scan-from-PC Settings screen](/library/attachments/embedded/5861_image_6.gif)
Note
If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the screen, then reopen it and select the machine. - ScanGear (scanner driver) is installed - Network settings of the machine is completed after installing ScanGear - Network communication between the machine and computer is enabled If the machine is still not displayed, see "Problems with Network Communication."
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IJ Network Scanner Selector EX Menu and Setting ScreenSet up IJ Network Scanner Selector EX to scan images into a computer over a network using MP Navigator EX or the operation panel of the machine. NoteIf IJ Network Scanner Selector EX is not running, from the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon.
MenuAbout Canon IJ Network Scanner Selector EX Displays the version information. - Preferences...
Click to open the Preferences dialog and select whether to enable scanning over a network using the operation panel of the machine. Select the Enables scanning from the operation panel checkbox to scan over a network using the operation panel of the machine.
- Hide Canon IJ Network Scanner Selector EX
Hides the settings screen.
To display the settings screen again, click in the Dock.
- Hide Others
Hides all running applications other than IJ Network Scanner Selector EX.
- Show All
Displays the applications that were hidden with Hide Others.
- Quit Canon IJ Network Scanner Selector EX
Exits IJ Network Scanner Selector EX.
Scan-from-PC Settings ScreenThe machine must be selected with IJ Network Scanner Selector EX before scanning over a network. From the Go menu of Finder, select Applications, then double-click the Canon Utilities folder, IJ Network Scanner Selector EX folder, then Canon IJ Network Scanner Selector EX icon to display the Scan-from-PC Settings screen. ![figure: Scan-from-PC Settings screen](/library/attachments/ServiceWareImages/LDImages/SolutionAnswer/MX420/MacImage/mp605.gif) Scanners The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed. You can select one scanner per model. For details, refer to the help file of IJ Network Scanner Selector EX. Important
- If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the MAC address of the machine from Scanners.
- If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the new Bonjour service name from Scanners.
(Help)Opens the help file of IJ Network Scanner Selector EX. - Scan-from-Operation-Panel Settings
The Scan-from-Operation-Panel Settings screen appears. You can select the scanners from which you want to scan using the operation panel.
Scan-from-Operation-Panel Settings ScreenDisplays when you click Scan-from-Operation-Panel Settings in the Scan-from-PC Settings screen. ![figure: Scan-from-Operation-Panel Settings screen](/library/attachments/embedded/5805_image_1.gif)
Scanners The Bonjour service names or MAC addresses of the scanners that can be used over the network are displayed. You can select up to three scanners. For details, refer to the help file of IJ Network Scanner Selector EX. Important If you have disabled Bonjour after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the MAC address of the machine from Scanners. If you have changed the Bonjour service name after selecting the machine by Bonjour service name, reopen the Scan-from-PC Settings screen and select the new Bonjour service name from Scanners.
Note
If the Bonjour service name or MAC address of the machine is displayed in gray or not displayed, or cannot be selected, check the following conditions and click OK to close the screen, then reopen it and select the machine. - ScanGear (scanner driver) is installed - Network settings of the machine is completed after installing ScanGear - Network communication between the machine and computer is enabled If the machine is still not displayed, see "Problems with Network Communication." You do not need to use this software when scanning via USB. If you do not want to start IJ Network Scanner Selector EX upon login, see "Uninstalling IJ Network Tool/About IJ Network Scanner Selector EX." You can scan via USB even if it is running.
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