Media Types You Cannot Use - MG8220

Article ID: ART111287 | Date published: 05/11/2015 | Date last updated: 08/17/2015
 

Description

Check to see if the paper you are printing on is not too thick or curled.

Solution

Media Types You Cannot Use

Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the machine to jam or malfunction.

  • Folded, curled, or wrinkled paper
  • Damp paper
  • Paper that is too thin (weighing less than 17 lb / 64 g/m2)
  • Paper that is too thick (weighing more than 28 lb / 105 g/m2, except for Canon genuine paper)
  • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5)
  • Picture postcards
  • Postcards affixed with photos or stickers
  • Envelopes with a double flap (or sticker flaps)
  • Envelopes with an embossed or treated surface
  • Envelopes whose gummed flaps are already moistened and adhesive
  • Any type of paper with holes
  • Paper that is not rectangular
  • Paper bound with staples or glue
  • Paper with adhesives
  • Paper decorated with glitter, etc.


Paper Sources to Load Paper

The machine has two paper sources to feed paper; cassette and rear tray.

You can load paper in either one of the paper sources, depending on the page size and media type of paper. Paper is fed from the cassette or rear tray depending on the selection of the page size or media type.

reference:

When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality.

For details on how to load paper in each paper source, see below.

-> Refer to [ Loading Plain Paper in the Cassette ] within this webpage.

-> Refer to [ Loading Photo Paper in the Rear Tray ] within this webpage.




- Loading Plain Paper in the cassette

When you use A4, B5, A5, or Letter-sized plain paper, load it in the cassette.

The machine feeds paper from the cassette automatically by selecting plain paper (A4, B5, A5, or Letter size) in the print settings with the operation panel or the printer driver when printing.

- Loading Photo Paper / Envelopes in the rear tray

When you use photo paper, load it in the rear tray.

The machine feeds paper from the rear tray automatically by selecting the media types other than plain paper, such as photo paper, in the print settings with the operation panel or the printer driver when printing.

When you use plain paper other than A4, B5, A5, or Letter size, also load it in the rear tray.

Loading Plain Paper in the Cassette

You can load only A4, B5, A5, or Letter-sized plain paper in the cassette.

Load other sizes or types of paper in the rear tray.

reference:

Advice for printing on plain paper

  • We recommend Canon genuine photo paper for printing photos.
  • You can use general copy paper.





1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

reference:
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.





2. Load paper.

(1) Pull out the cassette from the machine.

(2) Slide the paper guide (A) to align with the mark of page size.

The paper guide (A) will stop when it aligns with the corresponding page size mark.

(3) Load the paper stack WITH THE PRINT SIDE FACING DOWN and THE LEADING EDGE TO THE FAR SIDE, and align it against the right side of the cassette.

reference:
  • There may be a little space between the paper guide (A) and the paper stack.





(4) Slide the paper guide (B) on the left to align completely with the side of the paper stack.

reference:
  • Do not load sheets of paper higher than the load limit mark (C).





(5) Insert the cassette into the machine.

Push the cassette all the way into the machine.

3. Open the paper output tray gently, and open the output tray extension.

reference:

After loading paper

  • Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.





Loading Photo Paper in the Rear Tray
important:
  • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm), 4" x 8" (101.6 x 203.2 mm), 5" x 7" (13 x 18 cm), or 2.16" x 3.58" (55.0 x 91.0 mm) (Card size) to perform trial print, it can cause paper jams.





1. Prepare paper.

Align the edges of paper. If paper is curled, flatten it.

reference:
  • Align the edges of paper neatly before loading. Loading paper without aligning the edges may cause paper jams.
  • If paper is curled, hold the curled corners and gently bend them in the opposite direction until the paper becomes completely flat.
  • When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper and reduce the print quality.





2. Load paper.

(1) Open the paper support, raise it, then tip it back.

(2) Open the paper output tray gently, and open the output tray extension.

(3) Slide the paper guides (A) to open them, and load the paper in the center of the rear tray WITH THE PRINT SIDE FACING YOU.

(4) Slide the paper guides (A) to align them with sides of the paper stack.

Do not slide the paper guides too hard against the paper. The paper may not be fed properly.

important:
  • Always load paper in the portrait orientation (B). Loading paper in the landscape orientation (C) can cause paper jams.





reference:
  • Do not load sheets of paper higher than the load limit mark (D).





reference:

After loading paper

  • Select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.





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