The USB connection is for downloading still images from the memory card only.
Article ID: ART101723
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Date published: 05/11/2015
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Date last updated: 08/15/2015
Description
The USB connection is for downloading still images from the memory card only.
Solution
The USB connection is for downloading still images from the memory card only. Video transfer via USB or other ports is not supported. To transfer video onto the computer an IEEE-1394 (Firewire) connection must be installed on the computer.
IEEE-1394 connections are built into many computers or may be added to most computers.