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This Support Code occurs when the printer cannot detect that an ink tank is installed.
Simply install/re-install the ink tank to resolve the issue. If seating the ink tank properly does not clear the error message, you may need to replace that ink tank.
If your product issue was not resolved after following the steps above, or if you require additional help, please create or log in to your Canon Account to see your technical support options.
Or if you still need help, visit our Canon Community by clicking the button below to get answers:
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