Troubleshooting Paper Jams
Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, [OPEN COVER] and [SEE FIG. 1] [!!CHECK!! 5100] / [SEE MANUAL] are displayed on the LCD.
Note: You do not need to unplug the fax when clearing document jams.
When [OPEN COVER] and [SEE FIG. 1] are displayed alternatively :
- Press <Stop/Reset>.
Caution: Do not pull out the jammed paper manually at this point.
- Hold down <Start/Copy> for a few seconds.
- The document will be fed out automatically.
- If the document is not fed out, gently pull the document out of the fax
When [!!CHECK!! 5100] / [SEE MANUAL] is displayed
- Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
- After taking out jammed paper, turn the fax off, then turn it back on with <ON>.
Jams in the Multi-Purpose Tray
If paper jams in the Rear Tray, [CLEAR PAPER JAM] is displayed on the LCD.
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Gently pull any jammed paper out of the fax as shown, then press <Stop/Reset>.
- Pull it gently in either direction.
- If you cannot pull the paper out, proceed to step 2.
- Open the printer cover.
- Gently remove the jammed paper inside the fax.
- Press <Stop/Reset>.
The fax returns to standby mode.