Load paper into the multi-purpose tray then press .
Solution
Loading Paper in Multi-purpose tray
Remove the multi-purpose tray cover from the machine.
Prepare a stack of paper by tapping it on a flat surface to even its edges.
Open the paper guides to the approximate width of the stack.
Insert the stack into the multi-purpose tray (1) (print side facing you and top edge first), then adjust the paper guides to the width of the paper (2).
Make sure there are no gaps between the paper guides and the paper stack.
Replace the multi-purpose tray cover.
Be sure to replace this cover to prevent dust accumulating inside the machine.