[BUSY/NO SIGNAL] (#018) will appear if the fax number dialed is incorrect.
BUSY/NO SIGNAL will appear on the display (or #018 will appear on an Activity Report) for several reasons:
- The fax number being dialed is incorrect.
- The fax number being dialed is busy.
- The remote fax is not answering (disconnected, set to not answer automatically, memory is full, etc.).
- The TEL LINE TYPE (dialing mode) is not set correctly.
To verify the fax can send, please try the following.
- Try sending a fax to another location (if possible, send to a local fax number).
- If the local transmission was successful, please contact the remote party and verify their fax number is correct.
- If the fax number is correct and the transmission is not successful, try sending to a third fax number.
- If transmission is successful to the third fax number, please ask the remote party to check their fax machine and verify their fax number.