Solution |
IMPORTANT
- In the following explanation, smartphone setting procedures are indicated by the
icon, and camera setting procedures are indicated by the icon.
- In this article, iPhones and iPads are collectively referred to as 'smartphones'.
NOTE
- Keep your fingers or other objects off the Wi-Fi antenna area. Covering this may decrease the speed of your image transfers.
- Connections require that a memory card be in the camera.
- Depending on the condition of the network you are using, it may take a long time to send movies. Be sure to keep an eye on the camera battery level.
- When sending movies to smartphones, note that the supported image quality varies depending on the smartphone. For details, refer to the smartphone user manual.
- On the screen, wireless signal strength is indicated by the following icons.
-[ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0137964.gif) ] high, [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0137965.gif) ] medium, [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0137966.gif) ] low, [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0137967.gif) ] weak
Getting Started
The procedure for using the Wi-Fi function to send images from a camera to an smartphone is explained in the following four steps. Proceed in order from Step 1.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0176926.gif) Step 1: Confirming the iOS version
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0176927.gif) Step 2: Installing Camera Connect on the smartphone and setting Wi-Fi to On.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0176928.gif) Step 3: Connecting the camera to the smartphone
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0176929.gif) Step 4: Sending images to the smartphone.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203684.gif)
Step 1: Confirming the iOS version
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203685.gif)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154408.gif) 1. Check the smartphoneâs specifications.
- To check the iOS version information, touch [Settings]
[General] [About].
IMPORTANT
Please refer to the related information for details on the smartphones which can be connected with a camera wirelessly.
Step 2: Installing Camera Connect on the smartphone and setting Wi-Fi to ON
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203686.gif)
Download Camera Connect from the App Store and install it on the smartphone.
If Camera Connect is already installed on the iPhone, please proceed to
Step 3: Connecting the camera to the smartphone.
NOTE
- The example procedure is shown on an iPhone installed with iOS 8.1.
- The example screen images from the iPhone are used to explain the setting procedures and may differ from the screens shown on other models.
- Interface or functions of Camera Connect are subject to change, for application improvement or update. In such a case, features of Camera Connect may differ from sample screens or operation instructions in this explanation.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 1. Touch the [App Store] application on your smartphone to access the App Store.
IMPORTANT
- The Camera Connect application is free, but separate connection charges for accessing the App Store may be applicable.
- An Apple account is necessary to download Camera Connect.
- Downloading the application via a cellular network may take longer than downloading via Wi-Fi.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 2. Tap the search icon.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 3. ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095950.gif) Enter [Camera Connect] in the search field, and then ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095951.gif) tap [Search].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 4. Choose [Camera Connect] from the displayed search results, and install it on the smartphone.
After installation has been completed, tap the [Home] button to return to the Home Screen.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 5. Touch [Settings].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 6. Confirm the smartphoneâs settings.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095950.gif) : Make sure that [Airplane mode] is not set.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095951.gif) : Touch [Wi-Fi].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095952.gif) : Set the [Wi-Fi] switch to [ON].
Step 3: Connecting the camera to the smartphone
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203687.gif)
IMPORTANT
The position and shape of the operation buttons, screens displayed, and setting items may differ according to the model you use.
- Procedures for using the two connection methods below are explained in the following sections.
A: Registering the smartphone to the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154018.gif) ] button and connecting.
[ ] Pressing the Mobile Device Connect button to connect with the smartphone, and saving images from the camera to the smartphone.
NOTE
Simply press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154018.gif) ] button to connect the devices. This simplifies sending images to a smartphone.
B: Connecting via Wi-Fi.
[ ] Pressing the Wi-Fi button to connect with the smartphone, and saving images from the camera to the smartphone.
NOTE
You can connect the camera to a smartphone as you would connect it to a computer or other device. Multiple smartphones can be added.
A. Pressing the Mobile Device Connect button to connect with the smartphone, and saving images from the camera to the smartphone.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) A-1. Press the cameraâs [Mobile device connect] ( ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154018.gif) ) button.
(Hereafter referred to as the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154018.gif) ] button.)
NOTE
- When setting up Wi-Fi for the first time, the camera nickname registration screen will be displayed.
If the [Device Nickname] screen is displayed, press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose [OK], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
You can change the device nickname (display name) that is displayed on the camera. To change the nickname, press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose [Change Device Nickname] and press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button. Then, select the input field and press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button. Use the keyboard displayed to enter a new nickname.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) A-2. Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099806.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099807.gif) ] buttons to choose [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0122486.gif) ], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0207968.gif)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) A-3. The cameraâs SSID is displayed on the screen.
REFERENCE
- When you are in the vicinity of an access point that you have previously connected to, the camera will automatically connect to it.
- To change access points, select [Switch Network] from the screen that will be displayed when the connection is being established.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) A-4. Choose the SSID (network name) displayed on the cameraâs screen from the list of access points displayed on the smartphone.
NOTE
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) For better security, you can display a password on the screen by accessing MENU and choosing [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0227515.gif) ] tab > [Wi-Fi Settings] > [Password] > [On]. In this case, enter the password displayed on the camera in the password field on the smartphone when it is displayed.
- After confirming that the iPhone and the camera are connected, touch the [Home Button] to return to the [Home Screen].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) A-5. Tap the [Camera Connect] ( ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201687.gif) ) application icon on the smartphone to start [Camera Connect].
- After the camera recognizes the smartphone, a device selection screen is displayed.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) A-6. Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose the smartphone to connect with, and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
*[my phone] is shown in the example image above.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) A-7. After a connection is established with the smartphone, the smartphoneâs name is displayed on the camera. (This screen will close in about one minute.)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) A-8. Touch [Images on camera ] in Camera Connect.
REFERENCE
- Once you have connected to a smartphone initially via Wi-Fi by pressing the [
] (Mobile device connection) button, you can simply press the [ ] (Mobile device connection) button after that to connect again for viewing and saving camera images on connected devices.
- One smartphone can be registered to the [
] (Mobile device connection) button.
- Once a connection has been established with a smartphone, you can automatically reconnect to the registered device by simply pressing the [
] button, even if the camera has been turned off.
NOTE
Please proceed to Step 4: Sending images to the smartphone.
B : [ ] Pressing the Wi-Fi button to connect with the smartphone, and saving images from the camera to the smartphone.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-1. Press the [Playback] ( ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0098054.gif) ) button to turn the camera on.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-2. Press the [Wi-Fi ] ( ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0137918.gif) ) button.
NOTE
- When setting up Wi-Fi for the first time, the camera nickname registration screen will be displayed.
This nickname will be displayed on [Select a Device] screen when connecting to other devices via Wi-Fi.
If the [Device Nickname] screen is displayed, press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose [OK], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
You can change the device nickname (display name) that is displayed on the camera. To change the nickname, press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose [Change Device Nickname] and press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button. Then, select the input field and press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button. Use the keyboard displayed to enter a new nickname.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-3. Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099806.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099807.gif) ] buttons to choose [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0122486.gif) ], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0200021.gif)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-4. Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose [Add a Device], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-5. The cameraâs SSID is displayed on the screen.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) B-6. Choose the SSID (network name) displayed on the cameraâs screen from the list of access points displayed on the smartphone.
NOTE
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) For better security, you can display a password on the screen by accessing the MENU and choosing [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0227515.gif) ] tab ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201126.gif) [Wi-Fi Settings] ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201126.gif) [Password] ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201126.gif) [On]. In this case, enter the password displayed on the camera in the password field on the smartphone when it is displayed.
- After confirming that the smartphone and the camera are connected, touch the [Home Button] to return to the [Home Screen].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) B-7. Tap the [Camera Connect] ( ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201687.gif) ) application icon on the iPhone to start [Camera Connect].
- After the camera recognizes the smartphone, a device selection screen is displayed.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-8. Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100112.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0100113.gif) ] buttons to choose the smartphone to connect with, and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
*[my phone] is shown in the example image above.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-9. [Press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099806.gif) ], [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0099807.gif) ] buttons to choose [Yes], and then press the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0201384.gif) ] button.
You can now use the smartphone to browse, import, or geotag images on the camera or shoot remotely.
REFERENCE
- You can change privacy settings for registered smartphones.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-10. A screen like the one below will appear.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154869.gif) B-11. Once you have connected to the smartphone, a screen like the one below will appear.
NOTE
- You can connect to smartphones that you have already connected to by choosing them on the [Select a Device] screen in step B-4.
- After you have accessed the Wi-Fi menu once, you can access it again by pressing the [
] button. The recent target device is listed first, so you can easily connect again by pressing the [ ], [ ] buttons to choose it. To add a new device, display the device selection screen by pressing the [ ], [ ] buttons, and then configure the setting. If you prefer not to display recent target devices, press the [MENU] button, and on the [ ] tab, choose [Wi-Fi Settings] [Target History] [Off].
- To add multiple smartphones, repeat the above procedures starting from step B-3.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154870.gif) B-12. Touch [Images on camera ] in Camera Connect.
Please proceed to Step 4: Sending images to the smartphone.
Step 4: Sending images to the smartphone
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203693.gif)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 1. Use the smartphone to import images from the camera to the smartphone.
When the camera is connected to the smartphone, a list of the images on the camera will appear in [Camera Connect].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 2. After the screen refreshes, ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095950.gif) choose the desired images, and then ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0095951.gif) touch [Save] on the bottom right of the screen. The selected images will be saved to the smartphone.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 3. After the images have been saved, touch the [Home] button to return to the menu screen.
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0154868.gif) 4. To end the connection, touch the [ ![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0163786.gif) ] icon displayed in the upper right of the screen, and then touch [Yes].
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0203696.gif)
![](/library/attachments/CanonUSA/TroubleshootingContents/Images/Global/G0164747.gif)
When the connection is ended, the camera will automatically turn off.
NOTE
- To control the camera manually, either end the connection from the smartphone or restart the camera after pressing the power button to turn it off momentarily.
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