Message displayed | Solution |
No memory card | â¢ãThe memory card may be inserted facing the wrong way. Reinsert the memory card facing the correct way. |
Memory card locked | â¢ãThe write-protect switch of the memory card is set to the locked position. Switch the write-protect switch to the unlocked position
The [Memory card locked] message appears on the screen
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Cannot record! | â¢ãShooting was attempted without a memory card in the camera. To shoot, insert a memory card facing the correct way |
Memory card error | â¢ãIf the same error message is displayed even after you have formatted a supported memory card and have inserted it facing the correct way, contact a Canon Customer Support Help Desk.
Formatting a Memory Card (PowerShot G9 X)
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Formatting a Memory Card (PowerShot G5 X)
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Insufficient space on card | â¢ãThere is not enough free space on the memory card to shoot or edit images. Either erase unneeded images or insert a memory card with enough free space. |
Touch AF unavailable | ⢠Touch AF is not available in the current shooting mode. |
Touch AF canceled | ⢠The subject selected for Touch AF can no longer be detected. |
Charge the battery | â¢ãBattery charge is insufficient to operate the camera. Replace it at once with a charged one or recharge the battery. |
No Image. | â¢ãThe memory card does not contain any images that can be displayed. |
Protected! | ⢠To prevent accidental erasure, images protected with another camera or computer cannot be erased with your camera. |
Unidentified Image/Incompatible JPEG/Image too large./Cannot play back MOV/Cannot play back MP4 | ⢠Unsupported or corrupt images cannot be displayed. ⢠It may not be possible to display images that were edited or renamed on a computer, or images shot with another camera. |
Cannot magnify!/Cannot rotate/Cannot modify image/Cannot modify/ Cannot assign to category/Unselectable image./No identification information | â¢The following functions may be unavailable for images that were renamed or already edited on a computer, or images shot with another camera. Note that starred (*) functions are not available for movies. Edit ID Info*, Magnify*, Rotate*, Favorites, Edit*, Print List*, and Photobook Set-up* |
Invalid selection range | â¢When specifying a range for image selection, you attempted to choose an initial image that was after the final image, or vice-versa. |
Exceeded selection limit | ⢠More than 998 images were selected for Print List or Photobook Set-up. Choose 998 images or less. ⢠Print List or Photobook Set-up settings could not be saved correctly. Reduce the number of selected images and try again. ⢠You attempted to choose more than 500 images in Protect, Erase, Favorites, Print List, or Photobook Set-up |
Naming error! | â¢The folder could not be created or images could not be recorded, because the highestãsupported folder number (999) for storing images on the card has been reached andãthe highest supported image number (9999) for images in folders has been reached.ãOn the [Setup 1] tab, change [File Numbering] to [Auto Reset], or format the memory card
Formatting a Memory Card (PowerShot G9 X)
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Formatting a Memory Card (PowerShot G5 X)
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Lens Error | â¢ãThis error may occur if the lens is held while it is moving, or when the camera is used in dusty or sandy locations. â¢ãFrequent display of this error message may indicate camera damage. In this case, contact a Canon Customer Support Help Desk. |
A camera error was detected (error number) | â¢ãIf this error message is displayed immediately after a shot, the image may not have been saved. Switch to Playback mode to check for the image. â¢ãFrequent display of this error message may indicate camera damage. In this case, write down the error number (Exx) and contact a Canon Customer Support Help Desk. |
File Error | ⢠Correct printing may not be possible for photos from other cameras or images that have been altered using computer software, even if the camera is connected to the printer. |
Print error | ⢠Check the paper size setting. If this error message is displayed when the setting is correct, restart the printer and complete the setting on the camera again. |
Ink absorber full | ⢠Contact a Canon Customer Support Help Desk to request assistance with ink absorber replacement. |