If you experience difficulties in setting devices up with the printer on your network,
print a LAN details page to ensure that the printer is connected to your wireless network.
If the printer shows that the connection is
Active but there is no
IPv4 address, follow these steps to disable IPv6.
- Press the Setup button on the printer.
- Press the button until Device settings appears. Press OK.
- Press the button until LAN settings appears. Press OK.
- Press the button until Other settings appears. Press OK.
- Press the button until TCP/IP settings appears. Press OK.
- Press the button to select IPv6. Press OK.
- A message will scroll across the screen. Press OK.
- Press OK on Enable/disable IPv6.
- Press the button to select Inactive. Press OK.
After disabling IPv6, wait for 20 seconds and then print another LAN details page to see if an IPv4 address has been assigned to the printer.
MX490 / MX492 Page